My main goal here at Ponderosa Ceramics is that your are happy and satisfied with your products! If your order is not what your expected, I do accept returns within 30 days of you receiving your order. I do ask that your product be returned in the same condition that it was sent, unused and preferable in the same packaging.
To request a return please contact me. If a return is accepted, the package can be shipped to address below and the value of your order will be returned to you upon the receipt of your package.
Ponderosa Ceramics RETURN
900 Ponderosa Drive
Angwin, CA 94508
The best way to get the product you want is to return the item you have, and once the return is accepted, purchase a new item in a separate order.